![]() Now its time to deal with the error message you have received. So whatever the reasons might be, it’s important to fix the error message so that you don’t have to suffer a lot. ![]() Yes, when your device is updated or if you use cleaning software then it clears every junk files from WhatsApp and also the downloaded status are deleted after which you get sorry this media file doesn’t exist on your internal storage error message while you try to access it.Įven some cases might be the files were wiped away due to some other possible reason and when you try to find it on WhatsApp then you are unable to see them. In fact, another reason was found because of software updates on your phone. The reason is not so surprising because it’s simple that whenever the media files is deleted by the user end then it gets to disappear from its server and you are not able to access it. Reason Behind ‘Sorry, This Media File Doesn’t Exist On Your Internal Storage’? We use WhatsApp on daily basis and the photos and videos we generally send on WhatsApp disappear from server when they are downloaded by the end-user.Īnd later on when you try to access those pictures or videos then you come across ‘Sorry, this media file doesn’t exist on your SD card/internal storage’. ![]() Well, when you come across sorry this media doesn’t exist WhatsApp error then it has a simple meaning that the file you are wishing to view doesn’t exist further to view. Must Read: Android SD Card Recovery: Retrieve Deleted Files from Android SD Card What Does ‘Sorry, This Media File Doesn’t Exist On Your SD Card/Internal Storage’ Mean? If you are the one who has experienced such a problem on your phone and want to fix it, follow the troubleshooting ways below without any problem. The media files were either missing or blurred without any reason. ![]() I have already transferred the videos to SD Card and this pops up.Īs you have seen the above example, several users have faced such unexpected situation while they were trying to access WhatsApp to view photos or videos. When I try to open a video on whatsapp, it pops up ‘Sorry, this media file doesn’t exist on your SD Card’. I have copied some of the videos from device memory to SD Card and deleted those videos which were in the device memory. ![]()
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